“No Corporate Attitude, Just Family Gratitude”
Founded in 1975 and family run for its entire history, Kropp Equipment’s reputation resonates with customers and community, positioning our Company as a trusted provider of aerial equipment rentals.
- We specialize in the rental, sale, and service of aerial lifts.
- At Kropp we offer a diverse range of lift equipment including boom lifts, scissor lifts, fork lifts, telehandlers, and carry deck cranes.
- With our Headquarters in Schererville, IN and a second location in Streamwood, IL, we are well-positioned throughout the Chicagoland area to provide best-in-class service to our customers and capitalize on the region’s high demand for aerial lift equipment in commercial, industrial, and institutional markets.
- Customer satisfaction is ingrained in our Company’s culture, and extends from the sales team, to our mechanics, to the office
- Kropp Equipment places a strategic emphasis on timeliness, so much so that management estimates a figure of 95% on-time deliveries, driven by the owners mentality of its employees and stakeholders
- Our Company boasts long-standing customer relationships throughout its customer base, with the average tenure of Kropp Equipement’s top 10 customers being over 10 years.
- We provided 24/7 on-call customer service both on and off job sites, generating significant goodwill with our customers
- Our Company is acclaimed for its in-house equipment servicing team that has demonstrated a history of high responsiveness and quick turnaround for demanding customer needs both on jobs sites and at its facilities.
- Kropp Equipment is well-known in its geographic market for being a leading provider of aerial equipment rentals
CORNERSTONES OF KROPP EQUIPMENT’S REPUTATION
Reputation for on-time delivery, well-maintained equipment, and great customer service, as well as all rentals include starting assets, glow plugs, dual batteries, protected hoses, and other ancillary features. Speed of service and deliveries separates Kropp from other rental equipment companies in the marketplace.
Timeliness and Convenience
We care as much as you do about getting your job done on time and our built-out logistics team ensures consistent delivery timing directly to customer job sites. We ask our Drivers to begin their shift at 2 AM so that in the vast majority of cases your lift will arrive on the jobsite even before you do.
Quality and Reliability
Proactive equipment maintenance and on and off-site servicing has established the highest of quality standards, distinguishing Kropp Equipment from our regional peers. At any given time, roughly only 3% of the total fleet is undergoing maintenance or repairs.
We are always looking to add brand new machines to our fleet to replace older ones so you can rely on each and every machine rented from us.
We work with some of the finest equipment manufacturers such as Genie, JLG, and Skyjack so you always have the highest quality equipment.
A “customer first” mentality has contributed to a flow of large recurring customers and new customer referrals.
When working with us our customers can tell that we truly care about providing a hassle-free experience.
We hope that our customers see that these cornerstones, borne through our family values, yield a substantial competitive advantage in the marketplace through the establishment of a highly trusted rental equipment provider.